QrQ is a platform that allows companies to get quick and anonymous feedback on the spot from their customers. By scanning a QR code, customers will be redirected to a quick and easy to answer survey where they will qualify the categories defined by the company.
The company can define what to ask, and the general style of the application, like backgrounds, colors, texts, etcs. The type of questions cannot be changed (star rating), as our team of experts review thousands of surveys and feedback interactions and defined the most efficient approach and number of questions (5) to get the most feedback at the minimum inconvenience to the customer.
Once the feedback is submitted, the owner can login in their dashboard and view all the comments in real time. This information is private and only the owner (and other designated users) can access this information.
Cost of the Product & Billing Cycle
The cost of QrQ is U$D 30.00 per month with the Silver plan. At the moment due to almost all users selecting the Silver plan is the only one we are keeping available to select.
Your initial charge will be U$D 30.00. You will then be charged U$D 30.00 per month until you decide to cancel the subscription. Remember that you can cancel the suscription at any time and if you're not happy with our service you have until the next billing cycle to request a full refund.
To operate our product as the onwer or admin user you need a modern browser such as Chrome (version 70 or newer) or Firefox (version 60 or newer)
To access the survey module as a customer you need a modern browser on an Android or iPhone able to navigate a website. To scan a QR code, depending on the manufacturer, you may need to install additional softare. For all Apple products, no additional software is required, same for "stock" Android phones which use a pure Android installation as provided by Google. Must be noted that some manufacturers modified the default Android camera application making it unable to read QR codes by default.
The admin module for QrQ is currently only available in English, howevere the survey can be created in any language required by the user.
QrQ can be used in any country or region with access to internet.
Once you complete your purchase, we will contact you in the following 24 hours by email with a URL to access QrQ and a username/password. From there you can access your dashboard and we will contact you at your convinience to help you set up the questions and designs
As a recurring product as a service, as long as you keep paying for the service you will continue to have access to the dashboard. We will send you an email every month once we receive the payment with a summary of the information captured during that time and with a confirmation of the continuation of the service. Additional you will receive a quick survey to tell us about the quality of the service we are providing to you.
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